Adding Zeroes

By · · 4 min read

Should you use different AI tools for strategy and content than for design and building?

Picture a Monday numbers meeting. You asked an AI assistant on Friday to help plan a promotion, and now you are opening a different AI tool to build the report, and it knows nothing about Friday. Should you use different AI tools for strategy and content than for design and building? Usually no. One tool is enough until a real job needs something it cannot do, and four questions tell you when that has happened. Below is the decision tree, then the part that makes switching cheap.

The decision tree

Start with the work, not the tool. For each kind of job, ask the one question that decides it.

Strategy. Does the work need your own files, such as last quarter's sales report or a retailer's terms sheet? If yes, use a tool that lets you upload files and keeps them for the length of the project. If no, any chat tool will do. (A chat tool is an AI assistant you type to, like a text conversation.)

Content. Does it need to sound like you across many pieces? If yes, use the tool that holds your past writing as a standing reference. If it is a one-off email, any tool will do.

Design. Does the output have to be an image or a layout? If yes, use a tool built to make images. A chat tool tends to do this poorly, and you will see it in the first result.

Building. Does the work need to run something, such as a spreadsheet formula or a small program that refreshes a sales report every Monday? If yes, use a tool that can run code (instructions a computer carries out) and show you the result. A tool that only writes about code leaves you to run it.

If every answer points to the same tool, stop. You have one tool. If two kinds of work point to different tools, you have two. Nothing in this tree ranks vendors. The tools change every few months, and the questions do not.

What does strategy need that building does not?

Strategy needs a long memory. You return to the same question over weeks, and the tool has to remember what you decided on Tuesday when you ask again on Friday. Building needs the opposite: a short, precise job, and a tool that runs it and tells you what happened.

When is one tool enough?

One tool is enough when your answers to the four questions agree. It is also enough while you are learning. Two tools means twice as much to keep track of. Add the second only when a real job fails on the first.

What does switching cost?

The software costs little. The real cost is that the second tool knows none of what the first one learned. You re-explain the brand, the customers and what you already ruled out. That is where the hours go.

How do you keep context when you use two?

Context is everything the tool knows about your project so far. You carry it across by having the first tool write it down before you leave.

By hand, you would reread the whole conversation, pull out the decisions, write a summary and paste it into the new tool. On a long project that takes about an hour, and a summary written that way tends to have gaps. Give this to Claude instead, and you have the summary in thirty seconds. (Claude is an AI assistant you type to, like a text conversation. The text below is just instructions you type in, and you can paste it as it is.)

Read everything we have discussed in this conversation. Write a handoff note for another AI tool that knows nothing about this project. Keep it under 400 words. Use these headings: What we are trying to do, What we decided and why, What we ruled out and why, What is still open, and What the next tool should do first. Write in plain sentences. Do not include anything we did not actually decide.

Paste the note into the second tool as the first thing you type. Do the same in reverse when you come back. That paste is the only setup, and the AI does the rest.

Not sure which questions apply to your business? Ask for that too.

Ask me what work I do in a normal week, one question at a time, and wait for each answer. After six questions, sort my work into strategy, content, design and building. For each group, tell me what the work needs from a tool: my files, a long memory, images, or running code. Then tell me whether one tool covers all four groups or whether I need two, and why.

Related: What to automate first helps you pick the job. Build around the verb, not the data explains why the tool matters less than the action. Seven levels of AI for CPG shows where this sits in the larger picture.

If you would rather have someone set this up, the CPG AI Assessment does that.

CPG AI Assessment

Fix the CPG workflow that keeps landing back on your desk.

I map the recurring reporting or operating workflow first, then build only when the first useful fix is clear.